At Jhilmil Entertainment, we are committed to respecting and safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our OTT platform, accessible through our website and mobile applications (collectively, the "Platform"). By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our Platform immediately.
a) Information You Provide to Us
When you interact with the Platform, you may provide the following information:
Personal Data: Includes your name, email address, phone number, and
billing details when you register, subscribe, or contact us.
Communication Data: Information shared during inquiries, feedback, or
support requests.
Preferences: Any preferences you provide regarding content, notifications,
or subscriptions.
b) Information Collected Automatically
We collect certain information automatically when you use the Platform, including:
Usage Data: Details of your interactions, such as pages visited, content
accessed, and the time spent on the Platform.
Device Data: Technical information about your device, including IP
address, operating system, browser type, and unique device identifiers.
Cookies and Tracking Technologies: We utilize cookies, pixels, and similar
technologies to enhance your experience and analyze user behavior.
c) Information from Third Parties
We may collect information about you from third-party sources, including:
Payment processors to verify transactions.
Social media platforms if you choose to link your account.
Marketing partners and analytics providers to understand usage trends.
We process your data to:
a) Deliver and Improve Services
Facilitate your access to content and manage your account.
Provide personalized recommendations based on your preferences.
Enhance the overall user experience through performance monitoring and bug
fixes.
b) Process Transactions
Handle payments, subscriptions, and renewals securely.
Provide receipts and transaction confirmations.
c) Communicate with You
Notify you about updates, changes to policies, or service disruptions.
Send promotional offers or surveys (with your explicit consent).
d) Ensure Security and Compliance
Monitor for fraud, abuse, and other unauthorized activities.
Enforce our Terms and Conditions and comply with legal obligations.
We do not sell, rent, or trade your personal data. However, we may share
your information under the following circumstances:
a) With Service Providers
We engage trusted third-party service providers for payment processing, cloud
hosting, customer support, and analytics. These entities process your data
only to perform specific services on our behalf.
b) Legal Compliance
We may disclose your information when required by law, court orders, or government
authorities, or to protect our legal rights, enforce our Terms, and prevent
harm or illegal activities.
c) Corporate Transactions
In the event of a merger, acquisition, reorganization, or sale of assets, your
data may be transferred as part of the transaction.
d) With Your Consent
We may share your information with third parties for specific purposes if you
explicitly consent to such sharing.
We take robust measures to ensure the security and confidentiality of your
data, including:
Employing encryption protocols to safeguard sensitive information during
transmission.
Regularly updating and testing our security infrastructure to protect
against unauthorized access, alteration, or destruction of data.
Restricting access to personal data to authorized personnel only, based on
the principle of least privilege.
Despite our best efforts, no security system is completely infallible. By
using our Platform, you acknowledge and accept this inherent risk.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. After the retention period expires, your data will be securely deleted, anonymized, or rendered inaccessible.
Depending on your jurisdiction, you may have the following rights
regarding your personal data:
Access: The right to request a copy of the data we hold about you.
Correction: The right to request corrections to inaccurate or incomplete
data.
Deletion: The right to request the erasure of your data, subject to legal
and contractual obligations.
Restriction: The right to restrict how we process your data in certain
circumstances.
Data Portability: The right to request your data in a structured,
machine-readable format.
Objection: The right to object to certain data processing activities,
including direct marketing.
To exercise these rights, contact us using the details provided in Section
10. We will respond to your request within the timelines prescribed by
law.
Our Platform may include links to third-party websites or services. Jhilmil Entertainment is not responsible for the privacy practices, policies, or content of these external entities. We encourage you to review the privacy policies of these third parties before interacting with them or providing your information.
We use cookies and similar tracking technologies to enhance your user experience, remember preferences, and analyze trends. You may control or disable cookies through your browser settings; however, doing so may affect your ability to access certain features of the Platform.
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on the Platform with a revised “Effective Date.” You are encouraged to review this Privacy Policy regularly to stay informed about how we protect your information.
